Impala Car Rental & Tours is dedicated to perfecting the travel and holiday experiences through continuous innovation and the highest standards of hospitality. From airport shuttles in the finest quality of vehicles, to caring, highly personalised 24-hour service and car rental, Impala embodies a true home away from home for those who know and appreciate the best. The deeply instilled Impala Car Rental culture is personified in its employees – people who share a single focus and are inspired to offer great service.

Since its inception in 2006, Impala has followed a targeted course of expansion, Airport Shuttles from airports to hotels in the city centre and tailor made holiday packages to desirable resort destinations around Zimbabwe & private car hire.
Impala provides a wide selection of quality vehicles for your leisure or business car rental needs from economy and compact car models, to convertibles, SUVs, and 30Seater buses; minivans as well as specialty cars and trucks. Impala brings exceptional rental car rates and variety to every car rental reservation.

What We Believe
Our greatest asset, and the key to our success, are our people.

We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Because satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance hence achieving our goal of being recognized as the Car Hire Company that only offers vehicles and service of exceptional quality.

Values
At Impala, corporate values are much more than a programme or a policy; they define who we are and inform the decisions we make.

Our Customers
We are dedicated to creating value for our customers worldwide by developing and providing service of great quality. We build lasting relationships by listening, understanding, anticipating and meeting our customers’ needs. We are easy to do business with and always strive to be responsive, professional and to meet our commitments to our customers whilst making their holidays unforgettable

Innovation
We constantly strive to redefine the standard of excellence in everything we do. We are open to ideas that challenge the convention, seek diversity of views and take calculated risks. We encourage individuals and teams to constantly search for innovative and creative business and motivating solutions

Integrity
We are committed to conducting ourselves with the highest standards of integrity. We are honest, ethical and fair in all our activities. We keep our word, deliver on our promises and acknowledge our mistakes. Our personal and business conduct ensures that Impala is a company worthy of trust

CORPORATE INFORMATION

Our employees make every effort to see that clients’ expectations are surpassed, working tirelessly to maintain Impala Holdings’ reputation for outstanding service

MISSION STATEMENT
Capitalizing on the strength of the Leading brand, Impala Car Rental & Tours makes every effort to see that clients’ expectations are surpassed, working tirelessly to maintain Impala’s reputation for outstanding service
Impala Car Rental & Tours offers pre- arranged holiday packages which is not only one of the company's marketing endeavors. Additional services provided by the organization include extensive sales and promotional activities in both print and online, advertising and public relations support, and an array of valuable programs on national television.