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Who We are
Leaders in Car Hire

Impala Car Rental is a market driven entity and a formidable partner in the hospitality & tourism industry specializing in car rental services and packages. For over a decade we have been offering a full range of car rental services including but not limited to self-drive, chauffeur drive as well as shuttle services. Impala prides itself by being manned by experienced and dedicated front and back office as well support staff whose commitment to the delivery of superior car rental service is unparalleled. It is our strategy to continue revamping and edifying our fleet with the latest and durable vehicles to meet and exceed the growing customer needs of the market we serve.

Impala once considered a lightweight has risen like the phoenix, submerging all competition like the legendary Bermuda triangle. Over the past 10 years our trophy cabinet has bustled with awards including the super brand best car rental 2017, businessman of the year, best car rental customer choice award 2017, most trusted brand CICRM 2017 to mention only a few. Scooping the trophies wouldn't have been made possible had it not been for the loyal clients that have been our backbone since time immemorial; to date we strive to reward such loyalty as it is the mainstay of our business to remain a growing concern. Regardless of the times our services have always been outstanding and left customers with no qualms. We pride ourselves in service excellence, professionalism, reliability and flexibility.

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Our Vision
Where we are Headed

"To become the leading car rental company of choice on the market.

Our Values
What we Represent

Our Customers

Our Customers

To maintain an optimal level of customer satisfaction through service delivery that exceeds expectations

Our People

Our People

To provide each member of our organization with equal opportunities to reach his or her full potential

Innovation

Innovation

To deliver innovative industry-leading car rental services

Excellence

Excellence

To pursue operational quality standards that are effective and efficient

Integrity

Integrity

To stand by our ethics and best practice without compromise

Testimonials
What Our Clients Say

  • Your services, wow, you are on top of the game and very, very impressed!

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    Tendai Mizha
    Impala Car Hire Customer
  • We gave the British Ambassador a lift in your car after they had two tyre punctures in their car. I told her, this is Impala's car so, next time travel with them as their cars have never broken down for me or have any issues whatsoever!

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    Mary Clark
    Impala Car Hire Customer
  • I travel often and my schedules are erratic. I rely on booking Impala vehicles becuase they are always tip top and available when I need them, where I need them.

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    Andrew Craig
    Impala Car Hire Customer

Our Awards
Honors for Service we Provided

Award

1st Runner up - Best Car Rental Company of the Year 2014

The Megafest Tourism Awards

Award

2nd Runner up – Best Car Hire Company of the year 2015

The Association of Zimbabwe Travel Agents (AZTA)

Award

1st Runner up – Best Service Provider of the Year 2016

The Megafest Business Awards

Award

Best Motor Vehicle Car Hire Stand of the 2016

The Sanganai World Tourism Expo

Award

2nd Runner up – Best Car Hire Company of the year 2015

The Association of Zimbabwe Travel Agents (AZTA)

Award

1st Runner up – Best Service Provider of the Year 2016

The Megafest Business Awards

Our other awards invlude Best car rental CCAZ, Top 200 super brand best car rental 2017, most trusted brand car rental 2017 CICRM, Best car rental company tourism and leisure megafest tourism, CSR in education, ZNCC business man of the year, service excellence, Zimbabwe business awards business man of the year travel and tours & national, customer choice award, second tunner up AZTA, sanganai best car rental stand 2017 , ZITF stand of the year 2017 car rental, Investment awards ZIA